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Patient Service Specialist - Douglasville Georgia
Company: Physiotherapy Associates Location: Douglasville, Georgia
Posted On: 05/18/2024
Overview When patients enter our center in Douglasville, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. - Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists! - Schedule: - Center Location: Douglasville, GA
- Type of Employment: Per Diem
- Hours: Varied
- Pay range: $14.00-$16.00/hour -
Responsibilities We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players. In this role, typical responsibilities include the following: - Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
- Schedule patient appointments in person or over the phone
- Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
Qualifications Minimum Qualifications: - High School Diploma or GED required
Preferred Qualifications: - - 1 Year Medical Office experience
- 1 Year Scheduling experience
- Insurance Verification experience
- Healthcare experience
Physical Requirements: |
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