|
General Manager, Performance General Manager, Performance - Cheney Washington
Company: SSP Location: Cheney, Washington
Posted On: 05/17/2024
The position is responsible for managing all areas of full service and/or quick service operations within the airport, including but not limited to, training and retaining an excellent staff, delivering outstanding hospitality, food cost, labor cost, shared P&L responsibility, running shifts, teaching and learning, sanitation, safety and cleanliness, while adhering to all company policies and procedures. - - Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest service at one or multiple restaurants, to include fast food and/or full service operations Responsible for handling guest complaints/comments, and using them for making improvements Drive management team/direct reports and hourly team members in the areas of new product introductions and promotional programs; help to guide implementation of these items and provide training to management team/direct reports and hourly team members accordingly Utilize experience to effectively control financials, personnel management, facilities, marketing, food preparation and quality, and general business operations Communicates company policies with management team/direct reports and hourly team members through written and oral communication in a timely and effective manner. Assists in monitoring sales performance through the analysis of sales reports and comparison shopping Ability to learn, transfer learning, train and hold management team/direct reports/shift supervisors accountable for knowing, demonstrating and effectively utilizing systems, tools, processes, and equipment which enable guest loyalty and increased profitability Maintains adherence to all company policies and procedures, as well as state health/sanitation standards Verifies and posts details of business transactions, such as funds received and disbursed, and totals accounts, using calculator or computer. - Full-time jobs Paid training Retirement plan with safe harbor company match Medical benefits with up to 80% of the monthly medical premiums covered by SSP America (based on eligibility and benefit selection) Diversity and Inclusion is a priority at SSP. we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation. - More...
Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.
|
|