CUSTOMER SERVICE REP - MOBILE, AL - Mobile Alabama

Company: Lincare Holdings
Location: Mobile, Alabama
Posted On: 11/20/2024

* work directly with medical professionals and physicians to facilitate patient care
* advocate for and work in lockstep with chronic patients
* work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
* provide outcome-based solutions for our physician referral sources and existing patient population
* Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
* Prepare and analyze the billing and setup paperwork for patient services
* Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
* Recommend potential products or services to management by collecting patient information and analyzing customer needs
* Actively participate in the training of new customer service and sales personnel
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