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Patient Account Rep - Insurance Billing and Follow Up, Full Time, Days - Birmingham Alabama
Company: Guidehouse Location: Birmingham, Alabama
Posted On: 01/28/2025
Job Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneGuidehouse is hiring! We have several Patient Account Rep and Senior Patient Account Rep positions available. Apply now!Location: UAB - Central Business Office, this position is 100% OnsiteSchedule: Monday - Friday, 8:00am-4:30pmWhat You Will Do:The Patient Account Representative reviews accounts from the Metrix work queue by contacting the insurance company for resolution and payment, as well as ensure all claim edits in the Waystar billing system and SSI billing system are resolved and billed in 24 hours or less.The Senior Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds and scanning as required. This position works with other departments to facilitate the meeting of both departmental and facility goals and objectives. This position is responsible for verifying that payments received are correct per our contract and for ensuring customer satisfaction and demonstrating the ability to find solutions to problems and keeping management informed of patterns regarding payments and or other issues with specific payers. The Senior Patient Account Representative has an extensive knowledge of billing, managed care, timely filing guidelines, and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required. This position performs all related job duties as assigned.What You Will Need:For Patient Account Rep: - High School diploma or GED
- 0-2 years of prior relevant experienceFor Sr. Patient Account Rep:
- High School diploma.
- 1-3 years billing or follow-up experience in healthcare field.What Would Be Nice to Have:
- CPAR certification preferred.
- Excellent communication and interpersonal skills
- Experience with Microsoft Excel and Word.
- Prior experience with Metrix, SSI, HealthQuest, and Waystar
- Experience with reporting, payer contracts, payer websites, and sFax
- Excellent communication and interpersonal skills
- Experience with various on-government insurances.
- Experience with claim edits.
- Denials and insurance follow up.
- Knowledge and understanding of diagnosis, HCPCS and CPT codes.#IndeedSponsoredWhat We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:
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