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Director of Army & Cybersecurity - Huntsville Alabama
Company: Frontier Technology Inc. Location: Huntsville, Alabama
Posted On: 01/29/2025
OverviewThe Director of Army & Cyber Security Operations will be responsible for supporting the growth and business execution within the Army and Cyber markets while delivering on customer requirements and achieving company related business and financial goals. The Director is accountable for developing strategic relationships with key customer personnel, including decision makers, influencers, and end users that have a direct impact on program success. This individual will provide oversight for the projects and program teams within his/her portfolio of business. As part of the program oversight, the Director will have a focus on tactical and strategic deliverables and should have experience managing operational delivery in an integrated environment that seamlessly integrates the project and program teams with other business units and functional organizations. This position will be located in Huntsville, AL.CompetenciesEnsuring Accountability: - Holding yourself and others to high standards of accountability, and creating an infrastructure and transparent corporate culture that supports and measures personal and organizational responsibility and accountability.
- Establishing systems and processes for ensuring accountability.
- Broadly communicating relevant standards, codes and legislation and consequences for non-compliance.
- Establishing monitoring systems that respect the full accountability of teams and are limited to the most critical risks.
- Establishing organizational systems for defining authorities/responsibilities, tracking, monitoring and measuring success, assessing and managing risk.
- Establishing performance metrics to help understand how individuals, teams, and the whole organization are doing relative to the objectives.
- Holding other leaders accountable for giving individuals/teams the freedom in deciding how to get work done.
- Addressing systemic barriers that undermine personal and team accountability.Achievement Orientation:
- Focusing efforts on achieving high quality results that meet or exceed standard expectations.
- Setting highly challenging and attainable goals for own organizational area.
- Assessing group performance against goals to identify areas for improvement.
- Improving inefficient/ineffective work processes.
- Using positive motivational approaches, tailored to diverse individuals and groups, to help staff improve performance, maximize results, and minimize risk.Fostering Communication:
- Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
- Adapting communication to diverse audiences.
- Reading cues from diverse listeners to assess when and how to change planned communication approach to effectively deliver message.
- Communicating with all organizational levels.
- Understanding others' complex or underlying needs, motivations, emotions or concerns, communicating effectively despite the sensitivity of the situation.Team Leadership:
- Assuming a leadership role in helping others achieve excellent results.
- Building strong teams and addressing gaps in team expertise.
- Resolving conflict among team members through fair procedures, respecting each person's feelings.
- Delegating authority to match responsibility, holding staff accountable for agreed upon commitments.
- Supporting staff in taking independent action, providing coaching along the way.Collaborating with Others:
- Working together with others in a cooperative and supportive manner to achieve shared goals.
- Giving credit and acknowledgement for contributions and efforts of others.
- Providing constructive feedback to others.
- Helping build consensus among members of groups.
- Providing opportunities for all group members to contribute to group discussions.Client Focus:
- Providing service excellence to internal and/or external clients.
- Looking for ways to add value beyond clients' immediate requests.
- Addressing the unidentified, underlying and long-term client needs.
- Enhancing client service delivery systems and processes.
- Anticipating clients' upcoming needs and concerns.Revenue and Profitability Management:
- Managing the revenue stream, using internal and external sources of information to achieve the organization's chosen value proposition and maximize profitability.
- Identifying business issues and opportunities by analyzing financial and non-financial data at the transaction level in the organization.
- Achieving revenue management goals within own department or functional area.
- Performing profitability analyses, and making recommendations to support short- and long-term decisions.Customer Relationship Management:
- Analyzing, coordinating and supporting integrated sales, marketing and customer support functions, internal audit, internal controls, risk management, regulatory compliance and reporting.
- Addressing the unidentified, underlying and long-term customer needs and concerns.
- Recommending improvements to customer service delivery systems and processes.
- Gathering intelligence related to the wants and needs of current and targeted customers.
- Educating internal staff on customer experience concepts, value proposition, and processes.Responsibilities
- Lead and execute operational changes to achieve customer and business goals while improving profitability.
- Participate in the development of a strategy to achieve short- and long-term business objectives.
- Monitor operational performance against budget.
- Manage business requirements including performance metrics related to the customer's mission.
- Manage and oversee the implementation of policies and procedures to ensure efficiency and effectiveness.
- Ensure that program teams have appropriate leadership and administrative structures in place to ensure the success of the operations.Education/Qualifications
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