Contracting Operations Associate - Mobile Alabama

Company: VirtualVocations
Location: Mobile, Alabama
Posted On: 02/05/2025

A company is looking for a Contracting Operations Associate to support Medicare insurance agents through efficient contract processing operations.



Key Responsibilities

Provide exceptional support to agents via email, calls, and video walkthroughs, offering troubleshooting assistance
Coordinate contracting workflows between the company, insurance carriers, and Medicare brokers for accuracy and timeliness
Respond promptly to Medicare broker inquiries on contracting-related topics and process contracts efficiently


Required Qualifications

1-3 years of experience in operations, customer support, or a similar role
Customer-obsessed approach to problem-solving with a passion for high-quality experiences
Proactive mindset with the ability to identify areas for workflow improvement
Proven ability to meet and exceed Service Level Agreements (SLAs) in a fast-paced environment
Experience with insurance agents, contracts, or Medicare is a plus but not required More...

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