Senior Customer Support Specialist - Mobile Alabama

Company: VirtualVocations
Location: Mobile, Alabama
Posted On: 02/05/2025

A company is looking for a Senior Customer Support professional to join their team remotely.



Key Responsibilities

Resolve customer complaints via phone, email, or social media
Assist customers and operators by providing necessary information
Track bad reviews and support cases to identify and resolve problems


Required Qualifications

Up to 2-3 years of experience in customer service
Fluency in English
Knowledge of Internet services and software technologies
Familiarity with Zendesk and SQL is a plus
Self-organized with strong time management skills More...

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