Vice President of Member Success - Mobile Alabama

Company: VirtualVocations
Location: Mobile, Alabama
Posted On: 02/06/2025

A company is looking for a VP, Member Success to lead and scale its care-delivery organization in healthcare.



Key Responsibilities

Oversee a large-scale, remote team of 300+ leaders and coaches to deliver high-quality care
Build and manage a high-performing leadership team while driving performance management processes
Innovate care processes and design pilots to improve member experience and coaching effectiveness



Required Qualifications

10+ years in a progressive leadership role
Experience leading a customer/member focused team
Demonstrated ability to scale organizations while improving quality and retention
Some experience in healthcare is strongly preferred
Experience in a growth-stage organization or similar environment More...

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