Credit Balance Resolution Representative - Mobile Alabama

Company: VirtualVocations
Location: Mobile, Alabama
Posted On: 02/06/2025

A company is looking for a Credit Balance Resolution Representative.



Key Responsibilities

Manage credit balances, undistributed payments, and requests for refunds
Conduct timely and accurate reviews of payments and refund requests in the patient accounting system
Facilitate prompt resolution of payments by communicating with third-party payers and ensuring compliance with contractual and regulatory requirements


Required Qualifications

3 years of experience in healthcare customer service or insurance collections
1 year of experience working with credit balances and underpayments
Strong knowledge of computer billing systems
Proficiency with MS Office
Experience in customer support and issue resolution management More...

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