Lead Mission Control Analyst - Mobile Alabama

Company: VirtualVocations
Location: Mobile, Alabama
Posted On: 02/06/2025

A company is looking for a Lead Mission Control Analyst.



Key Responsibilities

Serve as the first point of contact for escalations from Analysts and drive complex issues to resolution
Proactively monitor and analyze system alerts and dashboards to identify and escalate operational anomalies
Develop and optimize operational processes, including the creation of alerting mechanisms and run-books


Required Qualifications

Bachelor's degree or relevant experience in an operational, technical, or real-time monitoring environment
Experience developing and maintaining detailed process documentation and troubleshooting guides
Familiarity with operational monitoring tools, data analytics, and/or systems analysis
Experience in payroll or financial technology is preferred
Ability to prioritize and execute tasks with high accuracy in a fast-paced environment More...

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