Resource Specialist - Mobile Alabama

Company: VirtualVocations
Location: Mobile, Alabama
Posted On: 02/07/2025

A company is looking for a Resource Specialist to support independent marketplace contractors and analyze performance metrics.
Key Responsibilities

Provide real-time chat support to contractors during service
Host one-on-one and group sessions to enhance contractor performance and knowledge
Review performance data and communicate client changes to contractors

Required Qualifications

Proficiency in Microsoft Office 365, particularly Excel
Ability to collaborate effectively with team members
Ability to provide constructive feedback to agents
Strong decision-making skills
Ability to work independently More...

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