Chatbot & Automations Manager - Mobile Alabama

Company: VirtualVocations
Location: Mobile, Alabama
Posted On: 02/07/2025

A company is looking for a Digital Support Chatbot & Automations Manager.



Key Responsibilities

Lead the strategy, development, and optimization of the customer-facing support chatbot
Drive automation initiatives to enhance self-service support processes and workflows
Analyze performance metrics and report insights to stakeholders for continuous improvement


Required Qualifications

3 years of experience in chatbot development, conversational design, or support automation
Proven track record in designing and launching chatbots or automation solutions
Strong understanding of natural language processing and conversational AI
Experience with chatbot platforms and automation tools
Experience with API tools and technologies More...

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