Pennsylvania Licensed Absence Specialist - Mobile Alabama

Company: VirtualVocations
Location: Mobile, Alabama
Posted On: 02/07/2025

A company is looking for an Absence Customer Experience Specialist in Pennsylvania.



Key Responsibilities

Administer and adjust Family Medical Leave Act (FMLA), State, ADA, and company leaves according to guidelines
Handle a high volume of incoming calls and provide follow-up via phone and email
Maintain accurate documentation of leaves and meet performance metrics and quality goals


Required Qualifications

Bachelor's Degree preferred; High School Degree or equivalent required
1-3 years of Customer Service experience required
Call Center experience preferred
Employee benefits administration and/or FMLA administration experience is a plus
Computer literate and proficient in Microsoft Office Suite More...

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