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Guest Services Agent (Denali Backcountry Lodge) - Healy Alaska
Company: Pursuit Collection Location: Healy, Alaska
Posted On: 01/23/2025
What perks can you expect?: - Join an inclusive, global team and make life-long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays, dining, and retail.
- Access subsidized mental health and wellness resources.
- Housing accommodations available with competitive rates
- Referral bonus available What will be your daily pursuit?: Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other.
What will your compensation be?: $17.75 per hour When does this adventure begin?: This role is posted for our spring/summer 2025 season! What will you do in this job?: This is a remote, fly-in position located in Denali National Park. Due to this, all positions at DBL require assisting in other departments. Safety, anticipating guest needs, honoring our surroundings, and bringing your best every day are the core values we live by in order to provide dynamic guest service provided in all Denali Backcountry Lodge. As Guest Service Agent, you will be a team member that wears many hats. This role largely assists with Food and Beverage services in the dining room, along with housekeeping of shared public areas, luggage handling, gift shop and general maintenance of the facilities. You will have a range of duties and responsibilities to include: - Greeting guests, serving, food running, bussing tables and some food prep
- Assisting with housekeeping, laundry, luggage, dishwashing, cleaning guest areas
- Participate in the provisioning of the lodge to include loading and unloading of supply drops, conducting inventories and properly and safely storing items
- Handle guest comments and feedback with a high level of efficiency
- Cover and maintain Gift Shop sales and retail merchandise space
- Familiarize guests with local activities and lodge service
- Work closely with all other departments to ensure overall guest satisfaction What skills and experience do you need for this job?:
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