Client Delivery Director - Phoenix Arizona

Company: VirtualVocations
Location: Phoenix, Arizona
Posted On: 01/15/2025

A company is looking for a Director, Client Delivery to oversee A/R and Denials Management functions and ensure client satisfaction.



Key Responsibilities

Build and maintain strong relationships with customers while resolving issues efficiently
Collaborate with various teams to enhance the customer experience and address client issues
Monitor Client Delivery KPIs and lead teams to improve processes and achieve goals


Required Qualifications

5+ years of customer service experience or relevant experience
Bachelor's degree
Proficiency in Microsoft Office, particularly MS Excel (intermediate level or above)
Strong time management skills and ability to handle multiple priorities
Experience in providing constructive feedback to internal and external stakeholders More...

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