Global Support Specialist - Phoenix Arizona

Company: VirtualVocations
Location: Phoenix, Arizona
Posted On: 01/22/2025

A company is looking for a Global Support Specialist to provide technical support for Finance, HR, and Payroll products.



Key Responsibilities

Manage account ownership and provide customer-centric support for designated customers
Resolve customer issues by following established guidelines and collaborating with other departments
Provide training and maintain knowledge of proprietary applications and Microsoft Dynamics Finance


Required Qualifications

0-2 years of customer service experience
0-2 years of experience in the Higher Education industry
Solid analytical and troubleshooting skills
Understanding of data structures and ability to identify recurring patterns
Experience working with customers and maintaining good relationships More...

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