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Testing Technician Queen Creek Location (Part-Time) - Tempe Arizona
Company: Maricopa Community College District Location: Tempe, Arizona
Posted On: 01/26/2025
Testing Technician Queen Creek Location (Part-Time) Job ID: 320998 Location: Rio Salado Community College Full/Part Time: Regular/Temporary: Temporary Hourly Rate $15.618/per hour Not Eligible for Benefits This is a part-time, temporary position not eligible for benefits. Work Schedule Morning and Evening shift may be available, hours vary, not to exceed 19.5 hours per week. Monday, 9am - 6pm; Friday & Saturday, 8am - 5pm. *Initial training will be at main campus in Tempe. Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us - Many of our campuses have received grant awards through the to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona's Best Employers
Job Summary Provides a high-level of customer service to students and community members by administering a variety of academic, career, and certification assessments at the Rio Salado College Testing Center. This position follows strict policies and procedures for online test administration and provides technical support to customers and team members in-person, phone, and email. Essential Functions 70% - Administers a variety of academic, career, and certification assessments to students and community members using various online systems and software while providing a high-level of direct customer service. Acts as the official test proctor for these exams, follows strict policies and procedures. Maintains confidential testing records, databases, exams, and reports, all while working in a team environment. Supports the Communiversity at Queen Creek Student Services Specialist/Technician in ensuring a secure and appropriate testing environment 15% - Assists with technical troubleshooting; provides technical support to students, candidates, and other team members. Utilizes various communication methods to correspond with Faculty, outside departments, and external companies regarding testing issues 15% - Provides general and specific information to students, Faculty, and the public regarding the operation of the testing center. Maintains office systems and procedures; provides general clerical assistance, including answering phones, greeting/directing student/customer traffic. Other duties as assigned. Minimum Qualifications High School diploma or GED Desired Qualifications A. Experience providing effective and courteous customer service B. Experience working with computer applications and software, and a willingness to learn other software applications C. Experience establishing and maintaining cooperative working relationships with diverse backgrounds and cultures Special Working Conditions May require prolonged periods of viewing a computer screen. May require lifting up to 20 lb. How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. |
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