Senior Manager, Experience Design - Tucson Arizona

Company: VirtualVocations
Location: Tucson, Arizona
Posted On: 01/29/2025

A company is looking for a Senior Manager of Experience Design and Employee Experiences.



Key Responsibilities

Lead the design team for Customer Success Enterprise Systems, enhancing employee support experiences
Oversee design efforts for Agent Experience and Customer Success platform, focusing on usability and productivity
Collaborate with product managers and engineers to develop and execute a comprehensive design strategy


Required Qualifications

8+ years of experience in experience design, with at least 4 years in leadership roles
Proven experience in designing Customer Success experiences for agents and customers
Strong background in UX for complex, data-driven applications
Experience in creating and implementing design systems for consistency across products
Passion for user-centered design and understanding of balancing user needs with business objectives More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.