Massachusetts Licensed Member Navigator - Tucson Arizona

Company: VirtualVocations
Location: Tucson, Arizona
Posted On: 01/29/2025

A company is looking for a Member Care Navigator to assist low complexity members in navigating health needs and social resources.



Key Responsibilities

Engage with members to explain program expectations and goals
Conduct assessments and collaborate with RN Care Managers on care plans
Follow up on care coordination needs and provide non-clinical education


Required Qualifications and Education

Comfortable using technology for remote member support
Understanding of scheduling and electronic health record systems
Proficient in collecting and documenting member data
Knowledge of Motivational Interviewing and Trauma Informed Care principles
Adaptable to fast-paced changes and shifting priorities More...

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