Senior Customer Success Advisor - Tucson Arizona

Company: VirtualVocations
Location: Tucson, Arizona
Posted On: 01/29/2025

A company is looking for a Senior Customer Success Advisor, Public Sector.



Key Responsibilities:

Develop cross-functional knowledge and partner with various teams to drive strategic roadmaps for customers
Inspect customer adoption issues and implement plans to enhance adoption health
Establish trusted advisor relationships with executive stakeholders and monitor adoption health across accounts


Required Qualifications:

5+ years of experience in Customer Success, Technical Account Management, or related customer-facing roles
Experience in the Cyber Security or Enterprise SaaS space is preferred
Proven ability to build trust and communicate effectively with C-Suite and other high-level contacts
Strong understanding of IT Security, IT Operations, and Application Portfolio Management practices
Experience in managing customer renewals and identifying expansion opportunities More...

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