Junior UX Researcher - Tucson Arizona

Company: VirtualVocations
Location: Tucson, Arizona
Posted On: 01/30/2025

A company is looking for a Junior UX Researcher to enhance customer experiences with the Social Security Administration.



Key Responsibilities

Conduct UX discovery activities to understand stakeholder needs and pain points
Facilitate human-centered design workshops and develop user personas and journey maps
Prototype and test service solutions, collaborating with cross-functional teams to improve user experiences



Required Qualifications

Bachelor's degree in a relevant field such as Human-Centered Design or Psychology
0-2 years of experience in service design, UX, or a related role
Understanding of UX frameworks and research methodologies
Proficiency in design and collaboration tools like Mural and FigJam
Certification in UX or Human-Centered Design is preferred More...

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