Construction Operations Manager - Phoenix Arizona

Company: K&J Windows
Location: Phoenix, Arizona
Posted On: 01/30/2025

Company: K&J Windows Location: Office near Northern Ave & I-17 Freeway, Phoenix, AZ (This is not a remote position) About K&J Windows K&J Windows is a family-owned business with nearly two decades of experience serving the Phoenix area. For the past 19 years, we've built an outstanding reputation in the Valley by providing exceptional offerings/experiences for retail homeowners and contractors alike. Our commitment to quality, integrity, and unparalleled customer service has made us a trusted name in the community. At K&J Windows, we combine the warmth of a family business with a professional dedication to excellence. We are seeking a Construction Operations Manager who shares our values and is eager to contribute to our continued success. Position Overview As the Construction Operations Manager, you will play a critical role in ensuring the smooth operation of our business. This position involves overseeing both in-office and field operations, maintaining clear and concise communication with the company owner, and continuously improving our systems and processes. Your contributions will directly impact the customer experience, team efficiency, and overall growth of the company. Key Responsibilities Oversee and manage daily construction operations, including scheduling and resource coordination for window and door projects. Provide outstanding customer service by answering phones, resolving service issues, and addressing customer inquiries with care. Collaborate with homeowners and contractors to ensure project timelines and expectations are met. Organize and optimize internal systems to enhance operational efficiency. Schedule and coordinate appointments with clients, manufacturers, and subcontractors. Maintain strong communication with the company owner, reporting progress, challenges, and solutions. Solve service-related issues promptly, ensuring a seamless experience for our clients. Adhere to and contribute to the company's dynamic policies and standards. Required Skills & Qualifications Proven experience managing construction projects, including scheduling and resource management. Construction experience and prior management experience are required. Proficient computer skills, including familiarity with project management and scheduling tools. Strong interpersonal and communication skills, with the ability to build lasting relationships. Quick learner with the ability to think critically and adapt to new systems. Exceptional organizational skills with a detail-oriented mindset. Passion for delivering excellent customer service and exceeding expectations. Driven, hardworking, and eager to improve systems and processes. Workplace Details This is a full-time, in-office position located near Northern Ave & I-17 Freeway in Phoenix, AZ. As part of our team, you'll work in a collaborative environment that values teamwork, integrity, and customer satisfaction. Why Join K&J Windows? Family-Owned Culture : Be part of a close-knit, supportive team where your contributions are valued. Reputation for Excellence : Join a company with 19 years of proven success and a strong standing in the community. Diverse Client Base : Work with both retail homeowners and contractors, offering a dynamic and engaging work environment. Growth Opportunities : As we expand, this role offers the chance to grow alongside the company. Competitive Compensation : Starting salary of $65,000-$75,000/year with room for advancement. Expectations for Success Quickly integrate into the company's operations and dynamic. Proactively seek out ways to improve internal systems and processes. Maintain clear and professional communication with the company owner, clients, and team members. Drive results through hard work, critical thinking, and a customer-first approach. Embody the family-oriented culture of K&J Windows while consistently delivering top-tier service. We would love to hear from you! Employment Type: Full Time Years Experience: 3 - 5 years Salary: $65,000 - $75,000 Annual Bonus/Commission: No More...

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