Senior Director of Trust & Safety - Phoenix Arizona

Company: VirtualVocations
Location: Phoenix, Arizona
Posted On: 02/02/2025

A company is looking for a Senior Director of Customer Experience & Trust Product Management.



Key Responsibilities

Define and drive the multi-year Trust & Safety and Customer Service product roadmap
Recruit, mentor, and lead a high-performing team of Product Managers
Oversee the ideation and rollout of innovative trust and safety features and tools


Required Qualifications

10+ years of product management experience in trust, safety, security, or integrity-focused areas
5+ years of experience leading and mentoring product teams in dynamic environments
Proven ability to define and execute strategic product roadmaps for complex platforms
Strong analytical skills with experience translating data into actionable insights
Deep understanding of marketplace dynamics, fraud prevention, and risk management More...

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