Knowledge Management Specialist - Mission Viejo California

Company: VirtualVocations
Location: Mission Viejo, California
Posted On: 11/08/2024

A company is looking for a Knowledge Management Specialist responsible for overseeing the IT department's Knowledge Base.



Key Responsibilities

Develop and maintain the IT department's knowledge management system
Train IT staff on effectively using the knowledge management system
Monitor and evaluate the effectiveness of knowledge management practices


Required Qualifications and Education

Associates degree and four years in a related field, or equivalent combination of education and experience
Experience in knowledge management within an IT environment
Demonstrated ability to create training materials and conduct training sessions
Strong background in creating and maintaining clear documentation
Solid understanding of IT operations and experience working with IT teams More...

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