Communications Platform Manager - Concord California

Company: VirtualVocations
Location: Concord, California
Posted On: 11/09/2024

A company is looking for a Communications Platform Manager to oversee customer messaging across various channels.



Key Responsibilities

Manage and improve the CustomerIO communications platform and other related systems
Handle internal requests and prioritize solutions with stakeholders
Monitor and manage incidents related to communication systems, ensuring timely resolutions


Required Qualifications

Technical experience with systems integrations
Experience with communications platforms, preferably CustomerIO
SQL proficiency for data analysis
Familiarity with open APIs or engineering background
Ability to participate in on-call rotations for incident response More...

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