NOC Technician III - Mission Viejo California

Company: VirtualVocations
Location: Mission Viejo, California
Posted On: 11/09/2024

A company is looking for a NOC Technician III to provide intermediate to advanced support for SD-WAN product offerings.



Key Responsibilities

Configure, monitor, and manage SD-WAN solutions for optimal performance
Perform advanced troubleshooting of network issues within SD-WAN architectures
Respond to escalated technical support requests and maintain documentation of processes


Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field preferred
Minimum of three years of experience in a NOC or network support role focused on SD-WAN technologies
Proficient in configuring and troubleshooting SD-WAN platforms (e.g., VeloCloud, Versa, Palo Alto)
Strong understanding of networking protocols (TCP/IP, BGP, OSPF)
Relevant industry certifications (e.g., CCNP, CCIE) are a plus More...

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