Lead Engineer (Customer Engineer) - Power Solutions - Santa Clara California

Company: Amphenol ICC
Location: Santa Clara, California
Posted On: 11/13/2024

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.
Position: Customer Engineer-Power Solutions
Location: San Jose, CA
Reports to: North America Product Marketing Manager-Power Solutions
SUMMARY: Our customer's success depends on our ability to solve their technical challenges in relation to power and provide interconnect power solutions. We value our relationships with these companies and depend on Customer Engineers to foster this ongoing partnership. As a Customer Engineer, you will interface with our customers, internal product development, product marketing, and sales teams, performing as an extension of the power engineering team.
Amphenol is a results-driven company that allows its employees a large degree of freedom to achieve pre-defined goals. It is a flexible working environment, yet we expect hard work, commitment, and results in return. The role of Customer Engineer gives an excellent insight into the Sales, Marketing, and Product Development functions of the organization.
RESPONSIBILITIES:

• Work with customers to develop solutions that address their needs and satisfy the technical requirements related to power solutions.
  
• Accurately assess customer's needs, matching them with current products or propose modifications to current products and/or propose new product concepts for further development by the engineering team.
  
• Provide product knowledge to offer the best solution.
  
• Create models and/or technical presentations to propose concepts and solutions.
  
• Proficient in internal systems: Windchill, product configurators, etc.
  
• Provide key engineering documents: drawings, product specifications, lab test results, plating analysis, etc.
  
• Know business unit capabilities (Engineering, Thermal, MFG, Test labs).
  
• Engage thermal engineering and simulation teams when needed to support; facilitate lab testing to support design proposals.
  
• Show competence/expertise on the company and its products, with the ability to identify and communicate emerging trends in the marketplace.
  
• Help devise strategies to differentiate our products and solutions from our competitors.
  
• Develop a trusted adviser relationship with engineering teams of key customers.
  
• Lead and/or participate in new product Voice of Customer activity.
  
• Meet and exceed strategic objectives.
  
• Some travel is required.
  
  QUALIFICATIONS:
  
  
  
  • Bachelor's Degree in Mechanical Engineering or a related technical field.
    
  • Minimum of 2 years proven experience providing technical support to produce design wins within the connector industry.
    
  • Proficient in 3D modeling and Product Data Management (Ex: Creo and Windchill).
    
  • Some knowledge of server/storage/networking/data center rack level architectures preferred.
    
  • Some experience with industry specifications (UL, EIA, IEC, Telcordia, etc.) would be an advantage.
    
    SKILLS:
    
    
    
    • Excellent verbal and written communication skills - ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization.
      
    • Strong organization and presentation skills.
      
    • High level customer service and ability to build relationships with customers.
      
    • Proficiency with Microsoft Office Products.
      
      The base salary range for this position is $84,800 - $140,000 USD annually. In determining rate of pay, Amphenol considers a variety of nondiscriminatory factors, including but not limited to geographic location, relevant industry experience, qualifications, skills, and education. It would be rare for an individual to be hired at or near the top of the range for a given role. Base salary is one facet of Amphenol's total rewards package which includes participation in our comprehensive benefits program with medical, dental, and vision benefits effective day 1, vacation, sick leave, personal days, paid holidays, life insurance, short/long term disability, and matching 401K. Our Customer Engineers are also eligible to participate in an annual incentive bonus program and provided with a company vehicle.
      Amphenol Corporation is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, can positively impact the business.
      Amphenol is an "Equal Opportunity Employer" Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
      For additional company information please visit our website at
      #J-18808-Ljbffr More...

          

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