Remote Customer Service Representative - Mission Viejo California

Company: VirtualVocations
Location: Mission Viejo, California
Posted On: 11/15/2024

A company is looking for a Remote Customer Service Representative to support clients' customers as a first point of contact.



Key Responsibilities:

Answer inbound calls from customers regarding account inquiries and issues
Resolve customer complaints and provide accurate information using available resources
Process transactions through web-based applications and maintain knowledge of company policies


Required Qualifications:

Must be at least 18 years of age
High School Diploma or equivalent is required
Minimum of six months experience in call center or customer service roles
Must pass a background check and security clearance
Must have verified high-speed internet service and a dedicated workspace More...

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