Assistant Store Manager - Beverly Hills US Retail - Beverly Hills - Beverly Hills California

Company: Orlebar Brown
Location: Beverly Hills, California
Posted On: 11/15/2024

JOB TITLE: Assistant Store ManagerROLE TYPE: Full TimeDEPARTMENT: RetailREPORTING TO: Store ManagerLOCATION: 9525 Brighton Way, Beverly Hills, CASALARY: $53,000-57,000THE POSITIONThis is a wonderful opportunity for a sales-driven person to build on their managerial experience with a fast-growing, dynamic business. As an Assistant Store Manager, you will be an ambassador for Orlebar Brown, reporting directly to the Store Manager.KEY RESPONSIBILITIES

• Achieve and exceed sales targets to maximize selling results and key KPIs: Footfall, UPT, Conversion, ATV.
• Manage and motivate store staff to deliver the highest level of customer service.
• Drive sales through various initiatives.
• Assist the Manager in day-to-day operations.
• Build a client base.
• Liaise with the Head of Retail and key staff members of the head office team.
• Store banking, cashing up, and key holder responsibilities.
• Ensure all staff maintain Orlebar Brown standards.
• Maintain appropriate stock levels and uphold cleanliness and merchandising standards.
• Ensure the security of the shop premises and stock.
• Complete and submit necessary paperwork and reports for Orlebar Brown Head Office.
• Oversee stock control and management with the Store Manager.
• Manage the store and team in the absence of the Store Manager.
• Manage staff store rota and obtain Store Manager's sign-off.
• Work with the Store Manager to develop the store sales team and provide training.
• Support the Store Manager in managing daily and weekly admin workloads.
• Handle customer complaints in a sympathetic and timely manner.
• Recruit and interview new staff with the Store Manager.
• Induct new staff and provide necessary training.REQUIRED QUALIFICATIONS
  • Excellent communication skills - both verbal and written.
  • Strong customer service skills.
  • Minimum 2 years of supervisory experience in retail, ideally in a premium or luxury environment.
  • Ability to drive sales during quieter periods.
  • Experience in building client bases.
  • Good numerical and computer skills (Excel, PowerPoint, Word).
  • Natural planning and organizational skills.
  • Confident in managing a store team of 3-8 people.
  • Attention to maintaining high standards in the store environment.
  • Self-confident and self-motivated.
  • Team player with strong professional relationships.
  • Problem solver with logical thinking.
  • Enjoys ownership of projects.
  • Practical multi-tasker.
  • Flexible and enthusiastic about work.
  • Good communicator at multiple levels.
  • Able to liaise with key HQ departmental teams.
  • Maintains uniform standards.POSITION LOGISTICS
    • Minimum 3 years of related experience.
    • Ability to move items up to 25 lbs.
    • Ability to stand for extended periods.WHAT WE OFFER
      • Training and development in a fun, fast-paced environment.
      • Health, dental, and vision insurance for full-time employees.
      • Life insurance for full-time employees.
      • 401K after 1 year of employment.
      • Company commission plan.
      • Paid vacation and sick time.At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth. We encourage your application, as we value the perspectives and experiences you could bring to our team.
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