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SAP SD Functional Analyst - Placentia California
Company: Arlon Graphics
Location: Placentia, California
Posted On: 11/16/2024
Description: Arlon Graphics, LLC is a cast vinyl manufacturing company in the business of creating innovative material for visual expression. Founded in 1958, Arlon Graphics manufactures and markets high-quality pressure-sensitive materials for the fleet, architectural, digital imaging, and signage markets. Through more than 180 distribution partners across the globe, a growing number of strategically positioned sales offices and warehouses, and customer-centric operations, Arlon is recognized as a global leader in graphic films. Join the Arlon Graphics conversation and follow us at @arlongraphics on Facebook, Instagram , Twitter, and LinkedIn. For more information, visit arlon.com. Summary/Objective: - Global extensive functional experience of SAP-ECC 6 implementation, Customization and production support/coordination in SAP SD (Sales & Distribution) module.
- Implementation experience includes business requirement analysis, mapping clients' business process (As Is-To Be), GAP analysis, Configuration, Re-engineering, Prototyping, Testing, Training, Documentation & Post Go-Live Support.
- Well versed with ASAP methodology for structured and systematic SAP project implementation.
- Strong computational and analytical problem-solving skills.
- Proven ability to work in both independent and team environments.
- PMP(Project Management Professional).
- SAP ECC 6 Certified SD. Position Overview: This is a global IT position, working as a global analyst to improve business efficiency with an automation mindset.
- SAP SD Analyst - Design, implement and deploy SAP ERP solutions for Sales & Distribution , including Sales Order Processing, Billing, Pricing, Shipping and EDI Trading Partners.
- Sales Automation - design, implement and support applications to automate systems data entry using EDI, SFTP, data exchange tools to automate and reduce manual data entry in SAP, CRM and other Bolton systems.
- Web sites - support Sales and Marketing areas related to corporate websites and customer portals. Duties: SAP SD Analyst
- Participate in process analysis and redesign to enhance system capabilities.
- Facilitate the implementation and support of SAP SD functionalities as follows: 1. Master Data Management
- Customer Master Data: manages essential information about customers, including contact details, payment terms, and credit management data.
- Material Master Data: manages details about all products and services offered, such as material types, pricing, and inventory levels.
- Pricing Conditions: manages pricing strategies, discounts, surcharges, and taxes applicable to products and services.
- Credit Management: Monitors customer credit limits and payment behaviors to mitigate financial risks.
- Output Determination: Controls the generation and distribution of sales documents like order confirmations and invoices. 2. Sales Order Processing
- Inquiry and Quotation Management: Handles customer inquiries and generates quotations based on material availability and pricing conditions.
- Sales Order Creation: Facilitates the entry and processing of sales orders, incorporating pricing, availability checks, and delivery schedules.
- Contracts and Scheduling Agreements: Manages long-term agreements with customers, outlining terms for recurring deliveries.
- Availability Check: Verifies stock levels and delivery dates, integrating with Material Requirements Planning (MRP). 3. Shipping and Delivery
- Delivery Processing: Oversees the creation of delivery documents, picking, packing, and goods issue posting.
- Transportation Management: Plans and executes transportation activities, including route determination and shipment scheduling.
- Batch Management: Tracks and manages batches of products for quality control and regulatory compliance.
- Loading and Packing: Organizes the efficient loading and packing of goods toptimize space and ensure safety. 4. Billing and Invoicing
- Invoice Generation: Creates billing documents based on deliveries or services rendered, integrating with Financial Accounting (FI).
- Rebate Processing: Manages rebate agreements and calculates rebate amounts due to customers.
- Credit and Debit Memo Processing: Handles adjustments to billing documents for returns, cancellations, or pricing errors.
- Intercompany Billing: Facilitates billing between different company codes within the organization. 5. Sales Support and Customer Service
- Pre-sales Activities: Includes marketing campaigns, customer inquiries, and quotation tracking to support the sales team.
- Customer Complaints and Returns: Manages returns processing and resolution of customer complaints.
- Service Orders: Handles after-sales services like repairs and maintenance requests.
- Customer Interaction Center: Provides a centralized platform for managing customer communications and service tickets. 6. Foreign Trade and Legal Compliance
- Export/Import Management: Manages international trade processes, including customs documentation and compliance with trade regulations.
- Intrastat Reporting: Generates statistical reports for intra-European Union trade activities.
- Trade Preference Processing: Determines eligibility for trade agreements and preferential tariffs. 7. Integration with Other SAP Modules
- Materials Management (MM): Aligns sales activities with inventory management and procurement processes.
- Financial Accounting (FI): Ensures accurate financial reporting and revenue recognition from sales transactions.
- Controlling (CO): Supports cost analysis and profitability assessments related to sales activities.
- Production Planning (PP): Coordinates sales orders with production schedules to meet customer demands. 8. Basic Functions and Customization
- Pricing and Taxation: Configures complex pricing structures, taxes, and surcharges to meet business requirements.
- Text Management: Allows for the inclusion of standard or custom text in sales documents for communication purposes.
- Account Determination: Automates the assignment of revenue accounts during billing.
- Partner Functions: Defines roles of business partners involved in sales processes, such as sold-to, ship-to, and bill-to parties. 9. Advanced Features
- Variant Configuration: Enables the customization of products based on specific customer requirements.
- Third-Party Order Processing: Manages orders fulfilled by external vendors directly shipping to customers.
- Make-to-Order Production: Coordinates the production of goods specifically made for customer orders.
- Batch Split Functionality: Allows splitting deliveries into multiple batches for better inventory control. 10. Reporting and Analytics
- Sales Information System (SIS): Provides comprehensive reporting tools for sales analysis, forecasting, and performance monitoring.
- Logistics Information System (LIS): Offers detailed insights into logistics operations, including shipping and inventory levels.
- Customer Analytics: Analyzes customer behavior, purchasing patterns, and profitability. 11. Reporting and Analytics
- Role Assignment: Assigns different roles to business partners in a transaction, such as sold-to party, ship-to party, bill-to party, and payer.
- Partner Determination Procedures: Automates the assignment of partner functions during sales document processing. 12. Workflow Automation
- Process Automation: Utilizes SAP Workflow to automate routine tasks and approvals within the sales cycle.
- Alerts and Notifications: Sends automatic alerts for critical events like blocked orders or credit limit breaches. 13. EDI and IDoc Processing
- Electronic Data Interchange (EDI): Enables electronic communication with customers and vendors for orders, deliveries, and invoices.
- IDoc Processing: Uses Intermediate Documents (IDocs) for data exchange between SAP systems and external partners. Business Strategy, Processes & Administration
- Proactively identify and propose business processes and/or system enhancements.
- Work self-directed and independently; may act as subject matter mentor to more junior members.
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
- Analyze business requirements (As Is), design business process and propose Blueprint functional solution for To Be future state.
- Design functional specifications for reports, interfaces, enhancements, workflow and forms.
- Facilitate workshops to collect business requirements.
- Design, configure, customize, test and document SAP SD features.
- Manage third parties on project execution and improvements.
- Act as liaison with client for troubleshooting: investigate, analyses, and solve software problems.
- Participate in system upgrades, inclusive of end-to-end testing.
- Develops, coordinates and implements plans to test processes and configuration assuring quality of any additions, changes or deletions to the system.
- Create and maintain proper documentation such as Process, Procedures & Training
- Train users on processes, procedures and systems.
- Support daily Operations Issues - Prioritizing critical issues.
- Handle changes or emergency transports as needed for high priority issues;
- Provides timely response tend user calls and help desk tickets assisting in problem resolution (helpdesk-role).
- Liaison between business and IT.
- Maintains focus on security, standards and compliance policies while building optimal solutions.
- Ensure that tickets are closed according to SLA pre-defined. Requirements: Minimum Required Education, Background and Experience:
- Ten (10) years of experience in a full cycle implementation as well as in support projects.
- Ten (10) years designing and configuring SD modules knowledge of the key integration points between the other SAP modules (MM, FI, CO, PP experience is an asset).
- Experience in a manufacturing environment.
- Ability to multitask and manage multiple deliverables and projects at the same time.
- Bachelor's degree (IT, Business Management or related).
- Extensive experience in managing projects with third parties (team management, project cost, resources and timeline management, weekly meetings, project leadership reporting).
- Must have achieved the Go-Live date and gave Go-Live and Post Live Support. Conducted end user training, institution of help desk and end user documentation.
- Must have coordinated with technical consultants (ABAP consultants) and gave functional specifications for customizing reports according to the user requirements.
- Must have been involved with coordinating unit and integration testing with other modules and created test scenarios.
- Extensive functional experience including two full life cycle SAP-ECC 6 implementation, Customization and production support/coordination in SD module.
- Implementation experience includes business requirement analysis, mapping clients' business process to SAP processes (As Is-To-Be), GAP analysis, Configuration, Re-engineering, Prototyping, Testing, Training, Documentation & Post Go-Live Support.
- Well versed with ASAP methodology for structured and systematic SAP project implementation.
- Ability, availability to travel, as dictated by business needs. Must have a valid driver license, auto insurance and appropriate travel documentation (including, but not limited to, passport).
- Strong communication skills in the English language (listening, verbal, written, presentation, inter-personal).
- Exhibits and consistently upholds values of Excellence, Accountability, Teamwork, Integrity, Inspirational. Preferred Education, Experience and Knowledge:
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