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Senior Service Assurance Engineer - Huntington Beach California

Company: VirtualVocations
Location: Huntington Beach, California
Posted On: 11/16/2024

A company is looking for a Senior Service Assurance Engineer responsible for post-delivery activation issue resolution.



Key Responsibilities

Analyze customer issue reports and service orders to develop troubleshooting plans
Create and provide design schematics for fiber circuit redesign and restoration
Lead incident calls and coordinate efforts for timely issue resolution


Required Qualifications

High School diploma or equivalent required; Bachelor's degree preferred
Minimum of eleven (11) years of related experience or seven (7) years with a Bachelor's degree
Advanced project management experience in a fast-paced environment
Proficiency in MS Office and Google suite, including MS Visio and Google Earth
In-depth knowledge of telecommunications standards and fiber engineering network design More...

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