Global Account Manager - Fasteners/screws - Cupertino California

Location: Cupertino, California
Posted On: 11/19/2024

must have fastener experience (screws for consumer electronics products)

FTE: Open $DOE + Commission -

Travel: 50-70%



Primary Functions



" Maintain professional relationships across the global customer organization driving increased contact bases to facilitate organic growth across business units.

" Proactively monitor and clarify customer needs on an on-going basis.

" Develop and maintain strategic account plans in collaboration with a global matrix team.

" Set and measure KPI's on a monthly basis - including, but not limited to Sales Revenue, Organic Growth, Margin / Profitability, Financial metrics and New Business Funnel information.

" Maintain accurate forecast information on a monthly basis.

" Drive global program management of key platforms including Bill-of-Materials, component revisions, first article submissions and quoting activity. Single point accountability for global activity.

" Drive global team adoption of Salesforce.com to ensure full platform / funnel activity, in-person meeting call reports, maintain current customer contact information and overall global task management of the strategic account.

" Achieve sales operating plan targets for revenue and profitability.

" Maintain strong culture of teamwork across a global matrix organization through clear communication of goals and objectives with high levels of cultural sensitivity.





Skills & Experience



" Degree in an Engineering discipline (preferably Mechanical). MBA preferred.

" 5 Years of fastening market experience or other mechanical component segment.

" 10 Years of strategic account management with minimum 3 years of global account management.

" Deep understanding of the Consumer Electronics market including OEM and EMS / ODM structures and relationships.

" Experience developing short and long-term strategic growth plans and key performance metrics.

" Prior use and strong commitment to strategic CRM tool sets, preferably Salesforce.com.

" Extensive travel required as well as flexible for evening conference calls with global matrix team.

" Experience working in a global matrix team environment with strong levels of cultural sensitivity.

" Expertise with Access, Excel and Microsoft Office products.

" Proactive individual. Able to work with little supervision and drives new ideas and uses creativity to support the customer and grow sales.

" Ability to perform effectively under aggressive timelines and a dynamic work environment.





Competencies



" Ability to meet or exceed set annual goals for the strategic accounts managed.

" Capability to nurture and expand account relationships resulting in horizontal expansion across customer business units yielding new business / organic growth revenue targets.

" Continual increase of Customer Satisfaction and Loyalty metrics within the strategic global account(s).

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status. More...

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