Bilingual Customer Service Advocate - Oxnard California

Company: VirtualVocations
Location: Oxnard, California
Posted On: 11/19/2024

A company is looking for a Bi-Lingual Customer Service Advocate I - Spanish Speaking.



Key Responsibilities

Respond to routine inquiries from members and providers in a timely manner
Resolve basic problems and mitigate complaints during initial contact
Document all communications for quality and performance tracking


Required Qualifications

High School diploma or GED
Entry-level position with little or no previous experience required
Experience with multitasking using multiple systems preferred
Fluency in Spanish is mandatory
Must reside in North Carolina, Kansas, or Iowa More...

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