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Lead Engineer, HR Systems - Beverly Hills California
Company: Alo Yoga Location: Beverly Hills, California
Posted On: 11/20/2024
OVERVIEW The ideal candidate has a deep technical and functional understanding of Human Capital Management (HCM) and can work both independently and lead teams to drive system changes that help our Human Resources business operate. This position will report to the Senior Manager, HR Systems. RESPONSIBILITIES - Stay up to date on technology trends. Demonstrates the ability to understand the HR and payroll business processes to effectively recommend technical solutions.
- Facilitate and document user requirements. Create, update and govern data mapping documentation for global HR system integrations. Define and document integration designs to a third party or internal systems.
- Identify system impact as a result of changes, estimate time and effort to make system changes. Manage system changes from development to deployment. Plan and schedule system changes in accordance to a global change calendar. Manage integration testing cycles between developers, vendors, and business partners. Assist in executing, analyzing or triaging results of integration tests.
- Triage issues across the HR system technologies and Integration platforms.
- Perform root cause analysis and implement or coordinate fixes being completed by other teams as required. Provides key input to facilitate the decision-making process.
- Coordinate activities across multiple stakeholders in multiple regions.
- Manage implementation of third party certificates such as Secure Socket Layer (SSL) and Single Sign-on (SSO). Manage external vendors to deliver appropriate technical system support and deliver on service level agreements (SLAs). Manage incidents and request tickets in the ServiceNow system. Create reports to track status as needed.
- Translate business requirements into high quality functional and technical documentation that define system changes such as configurations, custom code changes, programs, reports, or forms; leading and participating in continuous improvement activities that improve the performance of our systems and team.
- Demonstrate our Aloyoga values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
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