Dispatcher II - Concord California

Company: VirtualVocations
Location: Concord, California
Posted On: 11/20/2024

A company is looking for a Dispatcher I for 2nd and 3rd shifts in a work-from-home setting.



Key Responsibilities

Answer inbound calls from members seeking updates for their AAA Roadside assistance
Communicate necessary information to service providers for timely assistance
Monitor the progression of roadside assistance requests and ensure thorough documentation


Required Qualifications, Training, and Education

High School Diploma or equivalent
1-2 years of dispatching or call center experience
Salesforce experience preferred
Must be able to work overtime and holidays as needed
Stable, secure, hard-wired internet connection required More...

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