Bilingual Customer Care Representative - Fullerton California

Company: VirtualVocations
Location: Fullerton, California
Posted On: 11/20/2024

A company is looking for a Bilingual Customer Care Representative to provide exceptional service to dental and vision callers.



Key Responsibilities

Assist callers with eligibility, benefit coverage, claims, and provider location
Document call information accurately and provide feedback on claim issues
Support enrollment activities and act as a liaison between the organization and client services


Required Qualifications

High school diploma or equivalent
1+ years of customer service experience in healthcare, call center, banking, or retail
Fluency in Spanish
Basic knowledge of Microsoft Office products
Ability to work occasional overtime as needed More...

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