Customer Service - Norco California

Location: Norco, California
Posted On: 11/21/2024

WE NEED YOU!! This role for someone who thrives on being on the positive side of every day! Our client in seeking a goal-driven Customer Service Rep to support a busy desk/ office!! Within this dynamic workplace, the right candidate will provide important support to the customer department/ management as well as presenting a professional face for the company to the diverse clientele in passing. As the Customer Service Rep your main responsibility will be to provide customer service and working with breeders and customers. In addition, to receiving calls in regard to the product to answer questions regarding sick pets, allergies and pet food nutritional value.

Core Responsibilities:

? Support Consumers through answering phone, web and email correspondence

? Read from scripts

? Give no personal opinions

? Resolves product or service problems by clarifying the customer?s compliant

? Determining the cause of the problem

? Knowledgeable in Excel.

? Easy going, mature attitude and very responsible

Best Prior Experience

? Worked in a Veterinarian Office

? Prior Vet Tech or Vet Assistant

? Veterinary schooling

? Experience with animals

? Knowledge of Pet Nutrition and Allergies

Additional Details: M-F 8am- 4:30pm (1/2hr Lunch)... Okay working with animals

Your positive attitude will go a long way towards creating a friendly and successful work environment. The friendly supporting atmosphere is perpetuated by a management team, who will work closely with you to ensure your success and career growth. Offering an excellent salary and benefits. If you relish confirmation, encouragement and positive coaching for career success, send us your application today.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status. More...

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