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Shift Leader - Mountain View California
Company: Window World of New Hampshire & Southern Maine Location: Mountain View, California
Posted On: 11/21/2024
We are a health-minded, nutritionally conscious company, focused on the customer experience. Vitality Bowls specializes in A--ai bowls, smoothies, paninis, and salads.Vitality Bowls Benefits: - Average $2 per hour extra via tips in addition to hourly pay
- 50% off meals
- 15% off family discount
- Employee referral programVitality Bowls Shift Leader Job Description:
- Lead the team on daily operations, ensuring food is made accurately and in a timely manner.
- Display a thorough knowledge of our recipes and communicate effectively with other staff.
- Provide excellent customer service when processing orders at the point-of-sale, taking phone orders, and inputting third-party delivery orders.
- Assist dissatisfied customers and ensure all customers are leaving happy.
- Communicate with manager/owner on inventory status and employee performance.Job Type: Full-time / Part-time availablePay: From $20.00 - $22 per hourRequirements:
- Become food certified.
- Must be able to handle a basic computer, POS system; handling cash and credit cards.
- Follow health, sanitary, and safety requirements.
- Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly, and have a sense of urgency.
- Leadership abilities.
- Must be able to lead the team on shift and ensure team is taking breaks and following store policies during shift.Vitality Bowls' Standards and Expectations:Be Friendly and Fast:
- Make a great first impression: smile and greet each guest.
- Show a sense of urgency and strive to minimize wait times.
- Get to know your guests and make them regulars.
- Make a memorable connection and send each guest off with a smile.Know Your Stuff:
- Become knowledgeable about Vitality Bowls menu and preparation methods (gluten-free modifications).
- Being "fitness and nutritionally minded" will help you understand your customer.
- Develop a good understanding of each ingredient's nutritional values.
- Deliver a perfect meal item every time.The "One Team" Theme:
- Work together as ONE team to deliver a great meal and provide outstanding service.
- Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
- Seek opportunities to exceed expectations.
- Embrace the ACT principle - be Accountable, practice good Communication, and be Trustworthy.Show Pride in Your Work:
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