Insurance Phone Audit Caller - Mission Viejo California

Company: VirtualVocations
Location: Mission Viejo, California
Posted On: 11/21/2024

A company is looking for a Nexis Insurance Phone Audit Center Caller.



Key Responsibilities

Initiate outbound calls and emails to gather required audit documentation from insured parties
Provide exceptional customer service by responding to inquiries and resolving issues regarding audit processes
Update customer information and documentation in internal systems accurately and in a timely manner


Required Qualifications

High school diploma or equivalent; additional training in customer service or communications preferred
Prior experience in a customer service call center environment preferred
Prior experience with high-volume customer service calls
Proficiency with computer database systems and software
Central or Eastern time zone preferred; bi-lingual is a plus More...

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