Military Affairs Contact Center Agent - North Hollywood California

Company: VirtualVocations
Location: North Hollywood, California
Posted On: 11/21/2024

A company is looking for a Military Affairs Contact Center Agent I to assist military students with their educational funding and resources.



Key Responsibilities

Counsel students on Tuition Assistance, GI BILL, and Liberty Military Benefits
Assist students with enrollment processes and financial check-ins
Conduct outbound calls to remind students of important deadlines and assist with paperwork


Qualifications and Education

Bachelor's Degree preferred
Customer service experience required
Prior office experience required
Fluency in Spanish or American Sign Language is preferred
Must not be in default on any federal student or parent loan More...

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