Retail Customer Service Specialist - San Jose California

Company: VirtualVocations
Location: San Jose, California
Posted On: 01/15/2025

A company is looking for a Customer Service Specialist - Retail.



Key Responsibilities

Communicate with internal and external customers to provide timely responses and build relationships
Manage all facets of order management, including placing, revising, and processing orders
Monitor customer orders and provide necessary updates to Sales and retailers


Required Qualifications

Associate degree or equivalent combination of experience preferred
1+ years of customer service experience required, 2+ preferred
Knowledge of athletic footwear, apparel, and sports bras preferred
Computer proficiency in Word, Excel, Outlook, and Zendesk or similar CRM
Ability to work in a fast-paced environment while maintaining a positive attitude More...

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