Information Technology Incident Manager - San Jose California

Company: VirtualVocations
Location: San Jose, California
Posted On: 01/15/2025

A company is looking for an Information Technology Incident Manager, Remote, Nationwide.



Key Responsibilities

Lead responses to technology outages and security incidents, ensuring business continuity
Act as the primary contact for major incidents, coordinating efforts across IT, InfoSec, and external partners
Implement and oversee the incident management process in alignment with ITIL best practices


Required Qualifications

Bachelor's degree in Information Technology, Cybersecurity, or a related field
5+ years of experience in incident management and information security within an enterprise environment
Knowledge of information security principles and relevant certifications such as ITIL, CISSP, or CISM preferred
Experience with incident management tools and software
Strong leadership skills and ability to manage cross-functional teams under pressure More...

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