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Sales Executive, Outside - San Diego California
Company: Payroc
Location: San Diego, California
Posted On: 01/16/2025
Title
Sales Executive, Outside
Department
Sales - POS
Reports to
Sales Supervisor
Position Overview
This role is responsible for identifying and securing sales opportunities within the restaurant, hospitality, and nightlife sectors. Reporting to the Director of Sales and Sales Supervisor, the Sales Executive will prospect for new clients, conduct needs assessments, and match prospects with Aloha POS and other Payroc POS solutions. The role involves traveling within an assigned territory to meet potential clients, perform in-person product demonstrations, and deliver tailored presentations to emphasize key product benefits. Accurate record-keeping is essential, requiring consistent data entry and customer information updates in Salesforce. Additionally, the Sales Executive will maintain relationships with current clients, industry associations, and networking groups, and ensure customer satisfaction by addressing follow-up action items.
Duties and Responsibilities
Works with Director of Sales and Sales Supervisor to prospect and canvass assigned sales territory for opportunities within the restaurant, hospitality, and bar & nightclub markets.
Conducts surveys with prospective customers to identify needs and match those needs with Aloha POS and/or other Payroc POS products and services.
Travels throughout assigned geographic territory to call on prospective customers to solicit orders. Talks with customers via phone to schedule appointments and completes in-person sales presentations and demos while emphasizing salable features and benefits.
Prepares sales presentations, product demos, and presents proposals to prospects.
Enters prospect and new customer data and other sales data for prospects and customers into Payroc POS's CRM database (Salesforce).
Maintains accurate customer contact information in Salesforce.
Prepares and maintains accurate sales forecasts and reports.
Submits complete and accurate order entry information to Sales Coordinator and operations team when orders are obtained.
Develops and maintains relationships with networking groups, hospitality industry associations, and personal contacts.
Regularly performs in-person check-in meetings with existing Payroc clients throughout the territory.
Follows through on sales & customer service/CSAT action items to completion.
Qualifications
High school diploma or equivalent.
Computer Proficiency - Possesses skills and experience with the Internet and standard MS applications, such as Word, Excel, etc. Knowledge of a sales CRM system like Goldmine, ACT, or Salesforce would be a plus.
Business Acumen - Demonstrates knowledge of Aloha POS System and general restaurant business. Must have some form of restaurant experience.
Communication - Speaks and writes clearly and informatively; Demonstrates group presentation skills; Edits work for spelling and grammar; Able to analytically read and interpret written information.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
Preferred Qualifications
Bachelor's degree - Business/Communications/Hospitality Management.
Previous Training or Certification in the food service industry or a related technology field strongly preferred.
Strong knowledge of the San Diego County area restaurant & hospitality market.
Rolodex/relationships with key restaurant operators and decision makers in the SD restaurant market.
Working Conditions
Extensive desk-based work involves prolonged periods using a computer and sitting for extended periods.
Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations.
Must be able to lift up to 25 pounds if needed.
Travel Component
> 75%
Job Classification
Exempt
At Payroc, we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, national, social, or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation, or any other status protected by the laws and regulations in the locations where we operate.
Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources Department at .
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