Call Center Supervisor - San Jose California

Company: VirtualVocations
Location: San Jose, California
Posted On: 01/22/2025

A company is looking for a Supervisor - Call Center.



Key Responsibilities

Supervise call center staff to ensure adherence to quality standards and procedures
Interview and recommend hiring and promotion of contact center staff
Evaluate employee performance and recommend appropriate personnel actions


Required Qualifications

Bachelor's degree in a relevant field and 3+ years of professional experience required
Ability to manage a high level of confidentiality
Proficient in Microsoft Office Suite
Ability to work in a fast-paced, deadline-oriented environment
Must have a private work area with a hardwired internet connection More...

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