Telephonic Care Navigator - San Jose California

Company: VirtualVocations
Location: San Jose, California
Posted On: 01/22/2025

A company is looking for a Telephonic Care Navigator to provide support and coordination for healthcare services remotely.



Key Responsibilities

Conduct telephonic outreach to members and educate them on care gaps
Assist members with social determinants of health and connect them to community resources
Maintain confidentiality of health information and adhere to program guidelines


Required Qualifications

High School Diploma / GED or equivalent work experience
Minimum of 1 year of Call Center or Telephonic Customer Service experience
1 year of professional experience in an office setting using phone and computer
1 year of experience in Healthcare, insurance, or community outreach
Ability to work from home with access to high-speed internet More...

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