Manager of Event Experiences - Santa Clara California

Company: Servicenow
Location: Santa Clara, California
Posted On: 01/23/2025

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionServiceNow is seeking a dynamic, detail-oriented, and experienced Events Manager to join our team and manage events across our portfolio globally. The ideal candidate will have a passion for event coordination, strong organizational skills, and the ability to manage multiple projects simultaneously. This role is crucial in creating memorable experiences that reflect our brand and engage our audience.This individual will work in partnership with internal stakeholders and external agencies to lead the event planning process from ideation to execution, creative design to program management.What you get to do in this role:

• Provide program management to ultimately deliver impactful innovation at our global and internal events.
• Collaborate with the balance of the events team, product marketing, marketing communication and promotions team, corporate branding, senior management, and others to build consensus, align goals and activities and increase overall audience impact.
• Overall communication and interfaces affected by the program including cross-functional stakeholders, business sponsors and vendors; work with Strategic Events Team on all production requirements and needs.
• Ability to understand and grasp the market, technology, product portfolio at a high-level in order to help support event strategy and tactics.QualificationsTo be successful in this role you have:
  • Minimum 8 years progressive experience in event planning and management across a wide range of event formats, including the delivery of large-scale, innovative programs.
  • Skilled in creating pre-event planning decks and post-event summary presentations.
  • Must be able to work in parallel on multiple programs simultaneously, within agreed deadlines and budgets.
  • Bring clarity to the overall event planning process, act as the sole source of truth for all things event strategy and logistics.
  • Effective time management and organizational skills with the ability to multi-task within a fast-paced environment, prioritize tasks, track projects and meet urgent deadlines.
  • Stellar program development and management skills required.
  • Professional verbal and written communication skills, with the ability to communicate effectively within all levels of the organization.
  • A desire to thrive in rapid growth, fast-paced environment and adapt well to change; can act with urgency.
  • A self-driven work ethic and model.
  • Ability to travel to event locations, globally.
  • A collaborative, proactive, creative individual with an entrepreneurial mindset. You welcome feedback and excel in high-pressure environments.Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
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