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Faculty Employment Specialist - San Jose California
Company: San Jose State University Location: San Jose, California
Posted On: 01/23/2025
Job Summary Reporting to the Manager, Faculty Services Operations, the Faculty Employment Specialist supports faculty hires, appointments, reappointments, and evaluation processes in SaaS platforms (i.e., eFaculty, OnBase, CHRS, and CHRS Recruiting, among others). The incumbent is a specialist for faculty hiring and appointment processes for temporary and tenure line faculty and Academic Student Employees (ASE), including Faculty Additional Employment and Payments. The incumbent serves as a representative of Faculty Services (FS) to colleges and departments. They track and assist all parties with completing required new employee documents, and they act as an information hub for managers, hiring departments and new employees. The incumbent takes the lead role for Faculty Services to engage the Academic Affairs division with troubleshooting and advising about faculty and ASE hiring, appointments, reappointments, additional, and special appointments. They guide others through procedures and following regulations, and they audit work assignments and appointments. They work independently with sensitive and confidential data to apply standards for each employee, including determining qualifications for employment and advising on rank and salary. The incumbent provides case data to CSU Management and General Counsel related to faculty and ASE processes. They provide reports using aggregate data for release to the University. The incumbent is responsible for ensuring compliance with the faculty and Academic Student Employees' Collective Bargaining Agreements (CBAs), systemwide policies, University Policies, CSU guidelines, and government regulations, as directed. In the collaborative Faculty Services division--in which all staff learn about all processes and share ownership of all major FS division responsibilities--the incumbent is expected to work well with others, assist others with their duties, and to serve as backup for other team members. Key Responsibilities - Faculty and ASE Hiring Support
- Faculty and ASE Appointments, Reappointments, and Terminations
- Communication, Customer Service, Help Desk
- Records Management
- Team Support
Knowledge, Skills & Abilities - Knowledge of or ability to learn university policies and provisions of the Collective Bargaining Agreements that apply to faculty processes
- Knowledge of or ability to learn university policies and provisions of the unit 11 Collective Bargaining Agreement that apply to Academic Student Employees (ASEs) processes
- Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus
- General knowledge of the faculty lifecycle, milestones, professional development, appointment types, rank, and duties and responsibilities
- Knowledge of human resources methods, procedures and practices used in a unionized environment
- Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions
- Knowledge of or ability to learn structures and operations as related to faculty evaluations, special appointments, leaves, and related processes
- Knowledge of or ability to learn software applications including evaluation applications, Interfolio software services, word processing, spreadsheets, OnBase, database management, Google Suite, CHRS Recruiting, CHRS, and video communications
- Excellent oral and written communications skills and customer service skills with a diplomatic demeanor and client empathy to provide service to faculty, staff, administrators, and the general public
- Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form
- Ability to collaborate with others, including constructive participation in a work team
- Ability to learn, use, and maintain databases, software, and software as a service (SaaS) products
- Ability to apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist
- Ability to provide consultation to the campus in the areas of faculty and ASE personnel matters, often beyond normal business hours
Required Qualifications - Bachelor's degree or professional training program specific to the position and directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position
- Three years of administrative work experience
Preferred Qualifications - Master's degree
- Extensive administrative experience in higher education, particularly at the intersection of the faculty lifecycle and human resources processes
- Administrative experience in fast paced, detail-oriented office environment involving processing of high volume of various complex transactions and interface with numerous constituents
Compensation Classification: Confidential Administrative Support II Anticipated Hiring Range: $6,600/month - $6,700/month CSU Salary Range: $4,261/month - $8,166/month San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: |
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