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Associate Director of Undergraduate Admissions - San Jose California
Company: San Jos-- State University
Location: San Jose, California
Posted On: 01/24/2025
NOTE: The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.Associate Director of Undergraduate AdmissionsJob SummaryThe Associate Director of Undergraduate Admissions reports to the Director of Admissions and Outreach, providing leadership and management functions for the evaluation of undergraduate applicants for admissibility and transfer credit. The Associate Director assists the Director in developing a vision and strategic plan to ensure optimal customer service, campus communication, and operational effectiveness. This position oversees the admissions and evaluation process for domestic, international, and online undergraduate applicants and provides direct supervisory oversight of professional staff.Key Responsibilities - Manage operational activities of a comprehensive domestic and international admissions and evaluations office, including oversight of approximately 25 professional staff.
- Lead personnel and processes affecting operational functions to meet programmatic goals and student/university service needs.
- Consult on and implement CSU, SJSU, and Title V policy for admission; execute impaction processes and policies to ensure enrollment management targets are met.
- Supervise specialists for other sectors of admission, including online, Veterans, and the international unit for undergraduate admission.
- Provide professional development opportunities and hold regular meetings to share information and gather input.
- Assist with establishing and implementing short- and long-range unit goals, objectives, policies, and operating procedures.
- Develop and implement reporting tools for comprehensive editing and verifying systems for undergraduate evaluations.Knowledge, Skills & Abilities
- Ability to communicate with constituents in a professional and respectful manner.
- Knowledge of admission policies and procedures including CSU, SJSU, and Title V.
- Experience supervising, hiring, training, and evaluating professional staff.
- Experience with international student admissions, preferably at the undergraduate level.
- Experience utilizing technology to improve operations.
- Experience in assessment of customer service.
- Experience utilizing student information systems, with preference given to PeopleSoft experience.
- Ability to establish and maintain successful strategic collaborations across departments and the campus community.
- Strong written communication skills and ability to write analytical reports, business correspondence, and procedure manuals.Required Qualifications
- Bachelor's Degree.
- Four (4) - Five (5) years of professional level experience within higher education related to student services, outreach, recruitment, or admissions.
- One (1) - Two (2) years of progressive leadership or supervisory experience in a higher education setting.
- Experience with data collection and assessment reporting.Preferred Qualifications
- Master's Degree in a relevant field or equivalent training, education, or experience.
- Six (6) - Seven (7) years of professional level experience within higher education related to admissions or academic support programs.
- Two (2) - Three (3) years of progressive leadership or supervisory experience in a higher education setting.CompensationClassification: Administrator IIAnticipated Hiring Range: $8,334/month - $9,167/monthCSU Salary Range: $5,053/month - $16,221/monthThe final hiring salary will be commensurate with experience.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:
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