Product Manager - San Francisco California

Company: DocuSign, Inc.
Location: San Francisco, California
Posted On: 01/24/2025

Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doDocusign is seeking a Technical Product Manager to lead our core eSign APIs [Envelope & embedded experiences]. In this role, you will have the opportunity to shape and enhance our eSign API product offerings, while collaborating with cross-functional teams (Maestro/Extensibility/DevCenter) to create low-code to no-code eSign experiences for our IAM customers. We are looking for a motivated and visionary PM who understands developers and can build experiences to help businesses/partners easily bring Docusign experiences into their processes and systems. If you are a self-starter with a track record of success in technical product management, we want to hear from you!This position is an individual contributor role reporting to the Lead Technical Product Manager.Responsibility

• Define and drive the product strategy for improving and increasing the adoption of core eSign APIs
• Collaborate with cross-functional teams (Maestro/Extensibility/DevCenter) to define and prioritize features enabling eSign experiences in the IAM platform
• Conduct market research and analyze user feedback to find opportunities for product innovation and improvement
• Create modular eSign experiences that can be reused in the IAM platform using technical and systems knowledge
• Work closely with engineering teams to ensure product requirements are clearly defined and understood
• Define and track OKRs to measure the health/status/success of the product and make data-driven decisions
• Coordinate with many internal/external partners with direct access to cross functional leaders of the P&T teams
• Monitor/analyze competitive landscape to identify potential threats/opportunities and incorporate a data backed experiment driven approach to realize positive outcomes
• Mentor and coach junior product managers across teams on product management best practices
• Collaborate with sales and marketing teams to create product positioning for developer products
• Identify and resolve potential product issues and customer pain points proactivelyWhat you bringBasic
  • 5+ years of technical product management experience
  • Experience building public facing APIs and developer experiences
  • Experience working cross-functionally with Product Management, Design, Engineering, Program Management, Marketing, Sales and Customer SupportPreferred
    • Analytical and problem-solving skills, with an ability to align strategy, customer need, research, data and industry trends
    • Excellent written communication skills including authoring effective product requirement documents
    • Excellent communicator able to convey complex concepts to both technical and non-technical audiences to create shared understanding, resolve conflict, and obtain actionable consensusWage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.Based on applicable legislation, the below details pay ranges in the following locations:California: $122,300.00 - $190,650.00 base salaryWashington, New Jersey and New York (including NYC metro area): $116,500.00 - $168,200.00 base salaryThis role is also eligible for the following:
      • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
      • Stock: This role is eligible to receive Restricted Stock Units (RSUs).Equal Opportunity EmployerIt's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.#LI-Hybrid #LI-CI1
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