Product Support Specialist - Ontario California

Company: VirtualVocations
Location: Ontario, California
Posted On: 01/25/2025

A company is looking for a Product Support Specialist, Tier 1.



Key Responsibilities

Provide world-class customer service through various communication channels
Assist clients with troubleshooting and navigating different product lines
Manage tickets and maintain organization and time management for productivity


Required Qualifications

Bachelor's degree in a technology-related field or equivalent experience
Ability to work flexible hours
Familiarity with industry-standard operating systems and web browsers
Experience in customer service or technical support roles
Capability to execute basic web browser troubleshooting More...

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